07/05/2019

General Conditions of Use

1 Object
These General Terms and Conditions of Use (CGU) govern the use of the AllBooking Service booking service
2 Definitions
The following definitions apply to these CGUs, it being understood that the definitions in the plural will apply to the relative term in the singular and vice versa:
  • Booking:  
Indicates the request and the consequent assignment of a time to use a Service
  • Customer:  
Indicates the person who makes a booking through AllBooking Service through the Site
  • Structure:  
Indicates the place where the customer will use the booked Service
  • Ticket:  
Indicates the ticket that will be provided by the structure following
  • Totem:  
Indicates the device located at the Structure, able to provide the Call Tickets and enabled to register the Authentications
  • Authentication:  
Indicates the entry by the Customer of the Booking Code (BC)
  • Booking Code (BC):  
Indicates the 6-letter code issued by the AllBooking system against the booking
  • Site:  
Indicates the site www.allbookingservice.com owned and operated by Alian Service Srls
3 Operation
The Client selected on the day and time for the desired Service will obtain a BC both in text format and as QrCode, with which he must authenticate himself at the Structure. Following authentication, a ticket will be issued which will be called at the scheduled time. Authentication can be done either manually, by typing the BC on the Totem keyboard, or automatically, if the Totem was equipped with a QrCode reader
4 Conditions
The AllBooking service is free and provides a solution to manage waiting queues. Any disruptions in the times and methods of calls cannot be attributable or attributable to the AllBooking service. Alian Service is not responsible for any cancellations or changes made by the Structure